All Systems Operational

Uptime over the past 90 days. View historical uptime.
BCMI Application Operational
Web Operational
Mobile Operational
API Operational
Database Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

BCMI maintenance operations Nov 12, 2026 06:00-08:00 UTC

BCMI will conduct a product update on the following date and time listed below. Product updates require no or very minimal disruption of service and no down time is expected.

Date and Time: November 12, 2026, 0600 UTC (0200 Eastern)

Purpose: Apply fixes, improvements, and stability enhancements to Material Pro and Material Now

Duration: 2 hour

What to expect: Regular access and functionality of Material Pro and Material Now.  Virtually no disruption to data import.
Posted on Nov 11, 2026 - 09:00 UTC

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

BCMI maintenance operations
Completed - The scheduled maintenance has been completed.
Nov 6, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 06:00 UTC
Scheduled - BCMI will conduct a product update on the following date and time listed below. Product updates require no or very minimal disruption of service and no down time is expected.

Date and Time: November 06, 2026, 0600 UTC (0200 Eastern)

Purpose: Apply fixes, improvements, and stability enhancements to Material Pro and Material Now

Duration: 2 hours

What to expect: Regular access and functionality of Material Pro and Material Now.  Virtually no disruption to data import.
Nov 5, 17:20 UTC

Nov 5, 2026

BCMI maintenance operations
Completed - The scheduled maintenance has been completed.
Nov 5, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 06:00 UTC
Scheduled - BCMI will conduct a product update on the following date and time listed below. Product updates require no or very minimal disruption of service and no down time is expected.

Date and Time: November 05, 2026, 0600 UTC (0300 Eastern)

Purpose: Apply fixes, improvements, and stability enhancements to Material Pro and Material Now

Duration: 2 hours

What to expect: Regular access and functionality of Material Pro and Material Now.  Virtually no disruption to data import.
Nov 4, 17:26 UTC

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Not Able To Batch & Ticket 500 API Error
Resolved - The issue is now fully fixed and BCMI is working normally. No action is needed. If you still see errors, refresh the page (Ctrl+F5) and contact BCMI Support if the problem continues.

We apologise for the disruption and thank you for your patience.
Oct 30, 12:08 UTC
Investigating - On October 30, between 6:24 and 6:51 AM CT, some users saw a "500 API Error" on the Dispatch board, and live updates were unreliable.
A maintenance task that ran after a software update applied configuration changes to our message broker, which made it slow to respond to the requests that set up those live updates. The issue cleared when the task finished, and the service has been running normally since.

Tickets continued to save during this time. We are changing how this type of maintenance runs to help prevent this from happening again

Thank you for your patience.
Oct 30, 12:03 UTC
BCMI maintenance operations
Completed - The scheduled maintenance has been completed.
Oct 30, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 06:00 UTC
Scheduled - BCMI will conduct a product update on the following date and time listed below. Product updates require no or very minimal disruption of service and no down time is expected.

Date and Time: October 30, 2026, 0600 UTC (0200 Eastern)

Purpose: Apply fixes, improvements, and stability enhancements to Material Pro and Material Now

Duration: 1 hour

What to expect: Regular access and functionality of Material Pro and Material Now.  Virtually no disruption to data import.
Oct 29, 16:43 UTC

Oct 29, 2026

BCMI maintenance operations
Completed - The scheduled maintenance has been completed.
Oct 29, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 06:00 UTC
Scheduled - BCMI will conduct a product update on the following date and time listed below. Product updates require no or very minimal disruption of service and no down time is expected.

Date and Time: October 29, 2026, 0600 UTC (0200 Eastern)

Purpose: Apply fixes, improvements, and stability enhancements to Material Pro and Material Now

Duration: 1hour

What to expect: Regular access and functionality of Material Pro and Material Now.  Virtually no disruption to data import.
Oct 28, 16:06 UTC
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